In this day and age, it is becoming more and more important for small businesses to have at least a small web presence at the bare minimum. More people are using the Internet than ever before, both for their research needs as well as for a large part of their shopping. Therefore, a small business must increase their exposure and make it easy for a person to access their services.
In the case of a store, the obvious solution is to begin selling products online, but there are other reasons to establish a working website. With smart phones and detailed maps available online, being present on the Internet will make it easier for a potential buyer to find the physical location of the store. In addition, having contact details on the website means that a customer will be able to have their questions answered directly.